Legal

Terms of Service

Last updated June 2026

These terms govern your use of lineofdutymedical.com and the services of Line of Duty Medical, a division of Elevated Health Augusta. By booking a consult or using our portal, you agree to these terms.

Our services

Line of Duty Medical provides independent medical opinions (nexus letters), Disability Benefits Questionnaires, record reviews, and related medical-legal documentation to assist with VA disability claims. These are professional medical-legal services, not medical treatment.

No physician–patient relationship

Our record review and opinion work does not establish a physician–patient treatment relationship. We do not provide medical care, prescriptions, or treatment recommendations.

Not legal advice

We are not a law firm and do not provide legal advice or represent claimants before the VA. For legal representation, consult a VA-accredited attorney or representative.

No guarantee of outcome

We do not and cannot guarantee any particular VA decision, rating, or result. Our opinions reflect professional medical judgment based on the records reviewed.

Fees & payment

Our services are self-pay medical-legal services and are not billed to insurance, Medicare, or the VA. A record review fee is charged to assess viability and is non-refundable, including where we determine an opinion cannot be supported. Opinion and questionnaire fees are billed as agreed. Attorneys may be invoiced on Net-30 terms. Veterans may pay by card through our payment provider. Fees are earned for professional time and are payable regardless of the VA claim outcome.

Your responsibilities

You agree to provide accurate information and to confirm that you have the authority to share any records you submit. You will not use our services for any unlawful purpose.

Intellectual property

The site, its content, and our document templates are owned by Elevated Health Augusta. The signed opinion prepared for your matter is provided for use in your claim.

Disclaimers & limitation of liability

The site and services are provided “as is.” To the fullest extent permitted by law, we disclaim implied warranties and limit our liability to the fees paid for the services at issue. We are not liable for indirect or consequential damages.

Governing law

These terms are governed by the laws of the State of Georgia.

Changes

We may update these terms; continued use after changes constitutes acceptance.

Contact

Line of Duty Medical
7013 Evans Town Center Blvd, Suite 203, Evans, GA 30809
hello@lineofdutymedical.com