These terms govern your use of lineofdutymedical.com and the services of Line of Duty Medical. By booking a consult or using our portal, you agree to these terms.
Who we are
Line of Duty Medical is a registered trade name of WILKERS GROUP LLC, a Georgia limited liability company. In these terms, “we,” “us,” and “our” refer to WILKERS GROUP LLC, doing business as Line of Duty Medical.
Our services
Line of Duty Medical provides independent medical opinions (nexus letters), Disability Benefits Questionnaires, record reviews, and related medical-legal documentation to assist with VA disability claims. These are professional medical-legal services, not medical treatment.
No physician–patient relationship
Our record review and opinion work does not establish a physician–patient treatment relationship. We do not provide medical care, prescriptions, or treatment recommendations.
Not legal advice
We are not a law firm and do not provide legal advice or represent claimants before the VA. For legal representation, consult a VA-accredited attorney or representative.
No guarantee of outcome
We do not and cannot guarantee any particular VA decision, rating, or result. Our opinions reflect professional medical judgment based on the records reviewed.
Free case screen
We offer a free case screen to veterans and service organizations. It is a brief written reply to the summary you provide in our request form. There is no appointment. It is not a record review, not an examination, and not a medical opinion. We do not read, analyze, or retain your claims file, service treatment records, or medical records as part of it, and nothing in our reply is a professional opinion on the merits of your claim or a statement that any medical relationship exists between your service and your condition. Any written assessment of your records begins only with a paid record review.
Free screens are limited in number each month and are offered at our discretion, with priority to veterans who are unrepresented and unable to afford representation. We do not commit to a response time. Requesting or receiving a screen does not create a physician-patient relationship, does not obligate us to accept your case or to write any opinion, and does not obligate you to purchase anything. We may decline any matter for any lawful reason, including capacity.
Fees & payment
Our services are self-pay medical-legal services and are not billed to insurance, Medicare, or the VA. A record review fee is charged to assess viability and is non-refundable, including where we determine an opinion cannot be supported. Opinion and questionnaire fees are billed as agreed. The veteran is invoiced directly and pays by card through our payment provider, whether they came to us on their own or through a referring firm. Fees are quoted in advance and never contingent on the outcome of a claim. Fees are earned for professional time and are payable regardless of the VA claim outcome.
Text messages & promotional communications
By opting in through our website chat widget or other consent forms, you agree that WILKERS GROUP LLC (operating Line of Duty Medical) may contact you at the phone number you provide via text message and telephone for promotional and informational purposes, including through automated technology where permitted by law. Message and data rates may apply; message frequency varies.
Consent to receive promotional texts or calls is not a condition of purchasing our services. You may withdraw consent for promotional messages at any time by replying STOP to any text message. Reply HELP for assistance. See our Privacy Policy for how we handle your contact information.
Your responsibilities
You agree to provide accurate information and to confirm that you have the authority to share any records you submit. You will not use our services for any unlawful purpose. You represent that the phone number you provide for text opt-in is your own and that you are authorized to consent to receive messages at that number.
Intellectual property
The site, its content, and our document templates are owned by WILKERS GROUP LLC (dba Line of Duty Medical). The signed opinion prepared for your matter is provided for use in your claim.
Disclaimers & limitation of liability
The site and services are provided “as is.” To the fullest extent permitted by law, we disclaim implied warranties and limit our liability to the fees paid for the services at issue. We are not liable for indirect or consequential damages.
Governing law
These terms are governed by the laws of the State of Georgia.
Changes
We may update these terms; continued use after changes constitutes acceptance.
Contact
Line of Duty Medical
A trade name of WILKERS GROUP LLC
7013 Evans Town Center Blvd, Suite 203, Evans, GA 30809
hello@lineofdutymedical.com